Consumer Frustration

You Can Either Win or Give-in: Choosing Win

Always remember that your present situation is not your final destination. The best is yet to come.

Anonymous

At first I thought: are you really going to start pissing and moaning about anything other than our collective health and well-being? The answer is: yes I am. Keep reading if you are a frustrated consumer:

I consider myself a demanding consumer. I worked hard for what I was able to put away and when I’m spending money, I deserve nothing less than what I am paying for — whatever that may be. I’m going to address the way companies are handling customer service during the COVID-19 crisis. What was it like pre-virus and what is it like now? How are small businesses handling customer service? What has changed for consumers? What will this lead to? Who will be the winners and who will be the losers? How you can come out on top.

I write this piece as an older (not old), middle income consumer. I do not have the luxury of spending without giving thought to value and price. I’m not sure all that really matters; when you’re purchasing, you deserve a fair and reasonable response from the merchant or business you are dealing with, when something goes wrong.

Corporate Customer Service

Corporate culture in the U.S. centers around entitlement and political favoritism. If you follow the money, you’ll easily determine why they’ve been getting a pass and who gave it to them. Tax breaks, deregulation, Super Pac money, and corporate donations, all point to greed and screwing the consumer. How do you fight the big guys (yes, they’re mostly men)? All we have today is social media. Mainstream media is in the pockets of big business, making it difficult to rely on calling them or holding them accountable in the news. In truth, big business knows that they can lose millions in a 24 hour period if an embarrassing misstep were to occur. Consider posted videos in Walmart, Target or KFC, for example. Use social media to your advantage. I’ve gone so far as to send corporations a draft of what I might post or blog. It doesn’t always work, but it can be very effective.

Two short stories:

  • First: EasyJet cancels my flight and offers either a refund that you have to formally request or you can take a full credit voucher and an in-flight Bistro voucher (value $5) as a “thank you” for choosing the voucher. You get the credit voucher and you cannot book on-line, you must speak to a representative. You get the in-flight voucher; however, in order to redeem it for actually in-flight Bistro credit, you have to print out a form, complete it and then wait 30 days for the in-flight Bistro credit. I’m sorry but this is bullshit. When the airline cancels a flight, you should get an automatic refund and . . . if you get a thank you for taking a credit voucher, you shouldn’t have to fill out a form. Taking a voucher keeps the cash in the companies coffers. You should get the bleepin’ in-flight Bistro credit as soon as you use your credit voucher. I assume EasyJet expects most people to look at the form and delete it. Why would anyone want to fly with EasyJet again. After all this ranting, I have to say they’re still better than RyanAir. I may or may not complete the form for the inflight credit, I go back and forth; after all, it is my money.
  • Second: I contact Hotels.com because an IBIS Hotel in France cancels my reservation due to COVID and then IBIS informs me that I can only get a credit for future nights or wait for a refund (see below). Hotels.com tells me they cannot help me. I try to re-book my nights through IBIS and they are now up 40%. I don’t know why, but I thought they’d honor the original price I’d paid. They refuse to do just that, so I tell them I want a refund. They send me a regulation from the French government which dictates that they can refund me my money within 18 months of the booking; yes you read it correctly 18 months. Who the #@&*%! cares what the French government dictates, I want my money now. Companies demand to be paid at the booking to hold a reservation, however, you’ll take 18 months to return my money to me? I guess they’re hoping I die before the 18 months are up and the credit card I used to book is no longer valid. Why would I ever book IBIS again? As a side note: Hotels.com chat line is a quick and easy way to resolve issues and their reps are very understanding . . . for the most part.
From IBIS:

With reference to the French government order 2020-315, known as the “heritage order”. We must offer a voucher for all reservations canceled between March 1 and September 15, 2020. This voucher can be used for 18 months. At the end of these 18 months, we will refund you if it has not been used. We cannot refund you now.

I have many, many examples of ridiculous corporate shenanigans; I’m certain you do as well.

Small Business Customer Service

There is a special place in my heart for small businesses. Many are struggling these days and most have struggled in the past. Getting a business going is a huge risk and the hours one must put in are anywhere from 60 to 100 hours per week (firsthand information). I do whatever I can to support small businesses if and when I can. There are small businesses working hard to cash out and sell to large businesses; these businesses are less appealing to me. It’s usually the founders hoping to get rich and leave their employees fending for themselves.

Pricing is currently out of control in the States due to less competition in the marketplace. Consumers have fewer choices and they are forced to either pay more for less or get less for more.

I find customer service friendly and more accomodating with small business. There is more at stake and you’re usually not too many degrees away from the owner of the company. Often, if you can get to the owner, you’re more likely to resolve your issue. I don’t want more than I paid for, I want exactly what I paid for.

The risk of the company going out of business, is greater for small companies. Before you make a purchase, review their track record and read what other buyers have to say. The same is true for the hiring of small business professionals (e.g., accountants, lawyers, doctors). The more you take control and the more research you do, the more likely you are to come out a winner. I hired an attorney here in Portugal a few years ago who charged me five times the going rate for his services. It’s my fault because I paid it, but I will never refer him to anyone.

Frustration and Reaction

As you know I travel quite a bit. Years ago when I was in my twenties traveling to Europe (pre-Hotels.com) I noticed that a majority of the hotels I stayed in had twin beds. Sometimes they’d push them together for you and sometimes they would tell you they could not; sometimes they’d even make them up as a king (here they call this a double bed, in the U.S. a double bed is smaller than a queen, 54×75 to be exact). The truth is I hate twin beds. I’m 6′ tall and I weigh 200 lbs., a twin bed is much too small. When I sleep in one I feel like I’m 10 years old again. The first thing I do when I book is look to see if they have queen beds; fortunately more and more hotels are offering a queen. When I book a double bed, I often write the hotel to confirm. The following are the replies I usually receive:

  1. We cannot guarantee that we will be able to honor your request. When you check-in we will check availability.
  2. All special requests are subject to availability.
  3. You are confirmed for a double bed.

#1 & #2 are ridiculous. How do you put a man my size in a twin bed, especially when I am paying the same price for the room that a couple is paying. I noticed that boutique hotels are much better about either offering a queen bed or confirming a double. The point I’m making is that in 2020 with Airbnbs and other types of accomodations doing so well, hotels need to be stepping it up and offering excellent mattresses in the right size. And what’s with the crappy pillows?

I was with friends at a hotel is Vila Viçosa last week. They upgraded to a suite and their bed was so squeaky they had to move it onto the floor the second night — that’s just not right.

Choosing Win

It’s not rocket science; we all want to come out on top. In today’s world, if you do not speak up for yourself and demand excellence, you will be forced to settle for less. You have to go into every consumer situation with the knowledge that you may have to fight for what you’re paying for. This seems counterintuitive doesn’t it? We should always assume that will be be getting a quality product, excellent service, and the desire to keep a customer (loyalty). I’m afraid, for the most part, those days are over. There is so much competition for your dollar, you have to be at the top of your game. I always find it empowering to take on the big guns and win. Good luck and stay strong.

Portuguese Wine Country: Alentejo in All Its Splendor

I was discussing Portugal and all there is to discover with some friends recently. We decided that this is a good time to explore some of the places we have not yet visited. COVID-19 cases are way down in Portugal. This was a fairly impulsive trip with very little planning, save for the hotel in Vila Viçosa (booked on Hotel.com) and one restaurant reservation (see below). I was with friends that are adventurous, flexible, and enjoy a good gin & tonic now and then. Traveling with others is not always easy, therefore, it’s a pleasure to be with friends who enjoy similar experiences. Meet Richard and Tina from the UK.

Keep reading, they’re pretty, but what’s to come is prettier.

[As always, I will only mention restaurants and experiences worth noting.]

Alentejo is 12,182 sq. miles (see map below). It can be hilly in some places and then fairly flat in others, but the roads are excellent and for the most part, your GPS system will help get you to where you want to go. Many of the vineyards were closed to the public. It’s harvest time for white wine; my guess is that they do not want to expose their staff to the virus. I would imagine COVID-19 could ruin the harvest. We managed to find two vineyards that were open to the public. Both were exceptional and had safe practices.

The Alentejo includes the regions of Alto Alentejo and Baixo Alentejo. It corresponds to the districts of BejaÉvoraPortalegre and the Alentejo Litoral. The main cities are: ÉvoraBejaSinesSerpaEstremozElvas and Portalegre.

It has borders with Beira Baixa in the North, with Spain (Andalucia and Extremadura) in the east, with the Algarve in the South and with the Atlantic OceanRibatejo and Estremadura in the West. (Wikipedia)

Map of Portugal

Note: I live all the way down south in the middle of the Algarve. That’s the Atlantic Ocean in blue. Nothing like pointing out the obvious.

Our first stop on our three day road trip was Beja. Beja is a pretty little town, not that different from any other small Portuguese town; an old town area you need to walk into. We had a coffee at a café and strolled for a bit. Nothing special, but we only visited as a quick stop so that we would not arrive too early for our lunch reservation. Tina made us a reservation at a vineyard restaurant: Quinta do Quetzal (click for website) is the name of the winery. Quetzal Restaurant served up a memorable meal. Once again I did not take a lot of pictures because I truly wanted to savor the moment with my friends. We all had dishes we thoroughly enjoyed and wine was outstanding.

Lamb, sweet potato, and spinach

Honestly, COVID-19 has truly had me down in the dumps, but sitting at an outside table enjoying this food, lifted my spirits and returned me to a time before this virus when the splendor of the world could be fully enjoyed. We will get back there soon I hope.

We arrived at our hotel later in the afternoon.

Hotel Solar Dos Mascarenhas

Vila Vicosa

I booked through Hotels.com. I would have gotten the same great rate through Booking.com, but I get rewards through Hotels.com and a free night after 10 nights is very attractive. The hotel is nothing fancy, however, very comfortable (save for Tina and Richard’s squeaky bed. I only know this because they told me). A delightful pool and a pretty view from my room make it all worthwhile. Tina’s opinion of the hotel: “It was fine.” I give it a 7 out of 10.

Hotel Solar Dos Mascarenhas, Vila Vicosa, Outdoor Pool
Hotel Solar Dos Mascarenhas
Hotel Solar Dos Mascarenhas, Vila Vicosa, Hotel Interior

Vila Vaçosa

Two days in this beautiful and welcoming town is more than enough. The historical significance of the area will astound and delight. We got lucky with the mildest August weather imaginable. I must have down something good . . .

I’m going to stop in the middle of this blog to make a very big statement: Portugal is one of the world’s best kept secrets. I think it’s intentional. The Portuguese people would prefer to keep it all to themselves. Seriously, every part of this country that I visit is special for a different reason. The beauty of Alentejo is unmatched and fortunately for me, it’s only a few hours from home. [It should be noted that you cannot explore this part of Portugal without a car. Unfortunately, this is true for most of Portugal. You will find car rentals to be fairly reasonable.]

I was unaware of the famous marble quarries throughout the area we visited. The pink marble is what they appear to be best known for. We were struck by the amount of marble everywhere; even the sidewalks were lined in marble. On one of our gin & tonic stops, we learned that one of the quarries was shipping to New York City for a Sixth Avenue skyscraper. Apparently, much of the marble from this Alentejo is exported to the U.S.

The 14th century Vila Viçosa Castle was worth visiting and the Palace was beautiful, but the Palace did not open during our visit — the hours on the door said otherwise. Unfortunately, this is a frequent occurrence in Portugal and nothing can be done about it. A small price to pay for splendor.

Vila Viçosa September 2013-15a.jpg
Ducal Palace of Vila Viçosa

We had cocktails and tapas at several cafés in Vila Vaçosa and found friendly staff, a nice variety of cocktails and good food. There was a sophistication that I do not always see in the Algarve; I was pleasantly surprised.

J. Portugal Ramos Wines, Estremoz

We were fortunate to book a tour and tasting with Lúcia Coimbra at João Portugal Ramos Wines. The tour and tasting was 14.23 Euros (discounted after purchase) and lasted a couple of hours. We were able to see most spaces (not all because of COVID) and ended the tour with the tasting. Lúcia was a delightful and knowledgeable guide. J. Ramos is a family business; their history is rich and interesting. What has been created from nothing but land, since only the late 80s, is very impressive. They have vineyards in several parts of Portugal and partner with one other winery in the north of Portugal. Most J. Ramos wines were a treat to taste. I asked about wine awards and was impressed to learn Robert Parker scored most of their wines in the 90s (out of 100) and many have won many top awards. I was surprised to learn that the U.S. is one of their largest customers. They also export to several other countries. They make a delicious olive oil as well (sampled at the tasting and purchased).

The Estremoz location (the one we visited) is where all the wine ends up for bottling and quality control. I believe Lúcia told us that they can bottle 6,000 bottles an hour. The numbers of bottles produced for each label depends a lot on the harvest and some labels are intentionally small batch. I stood close to João Ramos’ private collection with awe and envy.

I’ll let you read about them here: https://www.jportugalramos.com/en/homepage/

At the end of the tour you can purchase wine, fire water (similar to cognac), olive oil; all at a 10% discount. I won’t say I got any bargains, however, I walked away with two large shopping bags and a big smile.

Lúcia made a reservation for lunch for us at Gradanha, Mercearia and Restaurant in the center of Estremoz, only a few minutes driving from the vineyard. We were fortunate to secure an outside table (the weather was perfect for al fresco dining). The restaurant and shop were beautiful. We enjoyed the food very much; however, our initial greeting was less than cordial. They were bombarded by new customers at 1:00 p.m. and they were clearly flustered and not very friendly. The food did not come quickly, but it was excellent. Tina and I had a shrimp and clam risotto and Richard’s black pork steak was outstanding. After a taste of his pork, I regretted my order — black Iberian Pork in Portugal is usually a sure bet. We had exceptional Portuguese pork more than once on this trip.

Évora

Tina suggested we stop in Évora for sightseeing and a coffee on the way home. It was about 30 minutes southwest of Vila Vaçosa and it is the center of Alentejo and its largest city.

Évora is the capital of Portugal’s south-central Alentejo region. In the city’s historic center stands the ancient Roman Temple of Évora (also called the Temple of Diana). Nearby, whitewashed houses surround the Cathedral of Évora, a massive Gothic structure begun in the 12th century. The Igreja de São Francisco features Gothic and baroque architecture along with the skeleton-adorned Chapel of Bones (Wikipedia).

Evora was considered a world heritage site by UNESCO in 1986. According to this organisation, Evora is a museum-city with roots dating back to roman times. The golden age happened in the 16th century, when the portuguese kings lived here.

What There is to See

The Top Ten Places to Visit in Alentejo — we only got to see a small part of this beautiful, culturally rich, historical region. The Pousadas (government owned and operated hotels — usually beautiful and worthy of a visit). They might all be closed because of COVID; I couldn’t tell from the site. We were disappointed that we didn’t think to check them out for availability.

I am looking forward to returning to this region often; certain to see and experience something new each time I visit.

Two things I see wherever I travel in Portugal:

  1. The Portuguese love to smoke. They can be steps away from you while you are eating outdoors and light up without any consideration. I find this all over Portugal and it makes me crazy.
  2. Dog poop is everywhere; all over the sidewalks, wherever you walk. I will never ever understand why these very polite, very reasonable, usually very considerate people, leave dog shit on the ground so that others accidently step in it. I sometimes confront people when I see it happening in front of me. A few have become very angry and tell me that there are people who are paid to clean it up. I assume they are talking about the street cleaners and to that I say, bullshit! They should not have to clean-up your dogs crap and besides, it might be hours or days before they get around to doing it. I remember this was the case in Brooklyn when I was a child, however, new news and fines have made this practice a thing of the past (for the most part). I wish this would change here. I’m tired of having to look down at the ground when there is so much beauty all around me. Okay, I feel a bit better now. If you live in a Portuguese town that doesn’t have this issue, let me know.
Venting Quotes Funny. QuotesGram
I’m sure this also applies to YOU

The Pros & Cons of COVID-19 Travel

Photo by Soumya Ranjan on Pexels.com

I’m feeling a bit anxious about writing this piece. Whether or not to travel at this time is a highly subjective decision. Most governments are imposing COVID-19 travel restrictions that are somewhat ambiguous and I believe that is intentional. Human lives versus economic collapse: this is an impossible conundrum. Add to that the “Unknown” factor around COVID-19 and you’re left with a whole lot of speculation.

Personal Choices

When Portugal eased lockdown restrictions, I decided to take a train trip north to Cascais. I felt train travel would be safer for a number of reasons. I knew the Portuguese government was requiring masks be worn throughout the trip and I also knew that few people would venture out. I have mixed feelings about having taken the trip. Not seeing other tourists in an otherwise tourism driven town, was somewhat depressing. Strangely, I came home wanting more.

I’m not going to site articles about the safety of travel because there are as many telling you it’s safe as there are advising you to stay home. This is a very personal decision, however, there are many people out there who believe that when you travel you are endangering lives. Yes, they believe you are risking catching the virus outside of your community and taking it back to where you live. It would be wrong and dishonest to say that there isn’t some truth to those sentiments.

My argument is that life is full of risk at every turn. You get behind the wheel and there is a risk you could accidently kill someone else on the road; do you stop driving? You light up a cigarette outdoors knowing you are exposing people to carcinogens, do you only smoke in your own home? You consider sending your children to school knowing that there is a possibility that another student might open fire on school grounds, do you keep your kids home where it’s safer? You know where I’m going with these questions. One can rarely be 100% safe.

As you sit in judgment against others who exercise their personal freedoms, it doesn’t hurt to consider your own decisions and personal habits. Does anything you do endanger the lives of others in any way? Do you take every precaution to keep others safe? Doesn’t just being alive carry risk and uncertainty?

I realize that many will argue that travel is putting others at risk — if you were to contract the virus, you could potentially be exposing others. This argument also has validity; however, it takes us back to risk. If you are a responsible person who takes every precaution, are you not minimizing the risk for everyone else? I would use the analogy of driving: cautious drivers are doing everything possible to minimize the risk of an accident that might harm or even kill someone else on the road. Do not forget, driving is a choice.

Why You Might Want to Stay Home

  • There are few places safer than your own immediate environment. There you have almost complete control.
  • If you are in a high risk group (underlying medical conditions, age)
  • If you will have anxiety while you’re traveling, you have to ask yourself if it’s worth it.
  • You can wait it out
  • When flight circumstances change, you may not get a refund from your airline. Some are only offering future travel vouchers.
  • The numbers of confirmed cases and deaths around the world is staggering. This might be your barometer.
  • Your value system does not allow you to put others at risk.

The Upside of Travel

  • Some people are in serious danger of losing control of their lives and possibly losing their lives. The psychological and emotional impact of this virus is difficult to measure. Travel to be with a loved one or being outside of their isolated environment, could be a life saver.
  • If you can be disciplined and super careful, it could be fun.
  • This virus could be with us for a long time. Some of us feel that we need to adapt and adjust our lifestyles to cope with this new normal.
  • My flight was only 5% full going to England and 30% on the return. It was easy enough to social distance — something to consider.
  • You could also consider going to a place where they have controlled the virus.
  • For some people, it is important to exercise their personal freedoms.
  • There are lots of deals out there right now.
  • If you feel less safe or exposed on an airplane, you might consider staying local. I recently took the train to a resort town and truly enjoyed the quick and easy getaway.

There are more reasons to stay home and many more reasons to travel. Feel free to share them in the comments section.

From the UK since I was in Manchester (from the NHS) when writing this piece:

The main symptoms of coronavirus (COVID-19) are a high temperature, a new, continuous cough and a loss or change to your sense of smell or taste.


The main symptoms of coronavirus (COVID-19) are:a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normalTo protect others, do not go to places like a GP surgery, pharmacy or hospital if you have any of these symptoms. Stay at home (self-isolate) and get a test.

Photo by Ketut Subiyanto on Pexels.com
Photo by Yamil Duba on Pexels.com

Cascais, Portugal and BelPonto Sushi

It’s been so long since I last traveled, I completely forgot that if you want an easier experience, you must pay attention to details before you leave. I’m not sure I was psychologically ready for this trip. I knew that I had to be careful because there were a lot more COVID-19 cases in the north of Portugal than there were in the Algarve where I live. After being confined to a square mile radius for three months, I thought a trip would do me good.

Fortunately, traveling is a lot like riding a bike: once you get going, your muscle memory takes over. In my case, my brain needed a bit of a kick start. I got on the train from Faro okay, but did not realize there was more than one first class car. A little bit of shuffling and I found my seat. I was on the right train and that’s all I cared about. Thinking that all trains to other places left from Oriente in Lisbon, I overshot my stop and lost about an hour. I found my way to the station where I needed to be to get to Cascais and ended up having a delightful lunch on the waterfront while I waited for my train. I had good grilled pork ribs, but not good enough for a mention.

That’s a statue of Jesus with his arms spread out in the distance (off-center left).

The train to Cascais runs every 20 minutes and my timing was fortuitous, so I only had to wait on the platform for a minute. I remembered to validate my ticket on the platform; something you do not have to do in the Algarve. Oddly, I did not have to wear a mask on the Faro to Lisbon train, but I did have to wear one on the train to Cascais; some authorities seem more relaxed than others. I immediately noticed that people in Lisbon and Cascais were taking the virus more seriously and that’s a good thing.

I stayed in a beautiful apartment with a view of the sea and an outdoor swimming pool. It was very windy and that made it a bit chilly when you were not in the sun; I swam anyway. I was told that one of the reasons the wealthy built holiday homes in Cascais after WWII, was the magnificent weather and beautiful sandy beaches. The breeze provides a respite from the brutal heat present in other parts of Portugal in the summer.

One of the reasons I traveled to Cascais was to visit a restaurant I had heard about in Faro. The owner, Mr. Thomas Schurig, owns Shiraz in the Old Town (marina) and I was anxious to try his restaurant in Cascais (see blog table of contents for more about Shiraz). I needed an excuse to see Cascais and to travel. I had very few options outside of Portugal, so why not. I’ve been trying to be more spontaneous anyway.

Spending time with Mr. Thomas was quite special for me. He was born in Iran and left for Germany when he was 14 years old. With $500 in his pocket, he set out to begin a new life. Mr. Thomas studied and practiced law in Germany. He met his wife there and then moved to Portugal in 2008. I didn’t want to pry, however, he shared that he had several careers before he opened his first restaurant; he has three restaurants, one in Cascais, one in Lisbon (Shiraz), and another Shiraz in Faro; I love this restaurant. Anyone who knows the restaurant business can attest to the challenges, financial and personnel, that keep one up at night. I listen to people in this business talk about feeding people and hospitality and get a glimpse into what drives their passion.

Mr. Thomas knows almost everyone who walks into Belponto. He thanks his staff often and smiles no matter what issue he might be dealing with. His menu at Belponto is mainly sushi and Persian cuisine. He told me that sometimes he does special German dishes for his regulars. He has a relaxed easy way about him, but getting him to stay with one topic is nearly impossible. It’s obvious that he has many things going on at the same time; he manages them all with charm and a cool demeanor. I was also taken by how sweet and reverential he was whenever his wife entered the room.

The food at Belponto is beautiful, fresh and delicious. Prepared by Mr. Thomas, Helena, Mr. Prem (sushi master) and Arjun (sushi chef) with love and expertise. The sushi was creative and melt in your mouth good. They also do several special curry dishes and a homemade Naan bread that blew me away. It is baked in an authentic tandoori clay oven. Paired with good Portuguese wine and excellent service, I was bowled over. The restaurant is also stunning; minimal in decor and tastefully done.

Mr. Thomas lit-up when talking about a fish tank that was to be built for the center of the restaurant before COVID-19 struck — COVID-19 has spoiled so many things. It is obvious that the virus has, like so many others around the world, taken its toll on Mr. Thomas. However, he remains optimistic and positive.

If you are a sushi lover, and who isn’t these days, Belponto’s is the place to eat in Cascais.

I had a delightful lunch on the ocean at Restaurante Mar do Inferno. It’s a family run business that has been successful for many years. The place was full to capacity (50% permitted); apparently always the case. It’s located in the Boca do Inferno part of Cascais — a must see if you’re visiting. The waves are usually big and spectacular; not so much for my visit.

Boca do Inferno without the big waves crashing on the rocks. Apparently, after they crash water flows out of the holes in the rocks making it look like a waterfall. Next time.
The fish is fresh and prepared to perfection

I don’t think it would be fair to comment on the quality of a Cascais visit during this time of COVID-19. It’s a beautiful part of Portugal. A walkable town with beautiful homes and a magnificent coastline. I felt badly for restaurant and shop owners. They have worked hard to create a gorgeous tourist destination and people are staying home. It’s understandable; however, I hope this changes soon or so many will completely lose their livelihood. My recommendation is to go and take precautions.

A Night in Lisbon

I left Cascais for a night in Lisbon before heading back to Faro. There was a lot more activity in Lisbon, but many hotels were still not open. I stayed on a beautiful two bedroom houseboat on the Tagus River. I booked it through hotels.com for 75 euros (breakfast delivered to your door for an additional 8.50 euros). Book directly using http://www.tagusmarina.com. You can book a one or two bedroom houseboat. It was a fantastic experience. The houseboats are only a 12 minute walk to Oriente train station. I highly recommend this accomodation. The Tivoli in Lisbon cancelled the reservation I had made the day before. I’ll make a point not to stay there in the future. I’ve had other bad experiences with this chain.

A room with a view

Right Where I am Supposed to Be

Accept, Adjust and Adapt

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There have been many life lessons learned over the past couple of months. I can’t speak for those of us who were/are in quarantine with others and in fact, I cannot speak for those spending this time alone; I can only speak for myself. Clearly, this is and has been a unique experience for all of us. I have been alone in a foreign country since the lockdown began and it is surreal at the very least.

It’s difficult not to be confused about exactly what is happening with COVID-19. It depends on who you’re watching or reading and what you choose to believe. There is a reason most people no longer have faith in the media or their government. I only allow myself a few minutes of news a day. It doesn’t matter when you turn on the television, it’s one big loop of sensationalism and half-truths. For the most part I choose to read a couple of sources and form my own opinion. I do what I have to do to stay within the law as we battle the unknown. Since fear is a major motivator for government and the media, I refuse to get sucked into this toxic vortex. I rely on facts as much as possible and I leave speculation to others.

 

Once You Discover Who You Are . . .

When you’re alone with your thoughts, you come to realizations and you make choices. Do you dwell on the negative? Do you get angry? Do you find yourself escaping? What mechanism do you use to cope? You probably have an arsenal of weapons on hand to deal with reality. Choosing healthy tools is the best way to go, however, that’s not always possible. So how do decide the route to take? First, do you know who you are?

There are things I have discovered about myself that help me develop the tools I need and make the right choices:

  1. I do not like for anything to interfere with a good night’s sleep (about 7.5 hours).
  2. I do not like paying for my bad choices the next day.
  3. I do not like how it feels when I beat myself up.
  4. I love how it feels to be well rested.
  5. I do not like how my stomach feels when I have overindulged.
  6. When I have the discipline of going to the gym five or six times a week, I never contemplate not exercising. When that option is not available, one out of two times, I will not exercise. Even writing this down helps to motivate me.
  7. There are times when I’m stressed and concerned and in complete denial about my state of mind.
  8. As I get older, I have less tolerance for many things.
  9. Food has become my primary motivator.
  10. Having a pet helps with self-discipline.

It all seems pretty straightforward and normal. So why am I still uncertain?

 

Tools & Rewards

One of the tools I frequently use is the weighing of pros and cons. Yes, that second Marguerita would taste really good with my Mexican food, but what price would I pay? When I do this simple assessment, nine out of 10 times, I will decide to pass on the second cocktail.

I live for rewards. I find them to be a positive way to live a healthier life. If I do blank I get blank as a reward. This has been my MO for a long time. During this time — the lockdown, I have noticed this happening more often. If I complete my language lesson, I can read my novel for an hour. If I climb the stairs in my building for 30 minutes, I can have some chocolate and on and on. It seems to be the only thing that motivates me, but it works.

 

What Matters Most

What matters most in my life has been the greatest lesson learned during this time. I thought about this prior to the virus, but sorting it out has become a much greater priority. My family has always been important to me and that will continue until I die. A trip to the States this week was unfortunately cancelled. Now that I am a resident of Portugal, I cannot fly to the States at this time; my legal address is here. I need to be certain that I am okay with this situation for at least the next five years. Selling an apartment in Faro is not going to be like it was in the States — I sold my last three apartments in less than a week. In Portugal, your place can easily sit on the market for up to two years. That’s fine, it just means planning a bit further into the future.

The good news is that I have come out of this knowing that living overseas is definitely what I want and remaining overseas is a certainty. I have come to realize that there is another move left in me and it will more than likely be Italy. I ultimately want to be where my father was born. I am Italian after all. Now that I have my father’s birth certificate, I can begin to look into dual citizenship. The coast of Croatia is also a possibility — all options are currently open. It’s a big world out there isn’t it?

 

Noticing Changes 

It seems that people are more grateful now than they have been for a long time. Grateful to others, grateful for their own good health, and grateful to be alive. I remember how people in New York City were after 911. I rode the subway watching strangers who would have never considered giving up their seats, stand for older people or the disabled. I saw people smile at one another for no other reason than to show gratitude and solidarity. This was a New York City I could love. Unfortunately, it didn’t last. We slowly slipped back into our everyday, former routines.

I suspect the same thing will happen with this pandemic. People will be more grateful for a short while and then we will all go back to “normal.” Even if we have to socially distance ourselves from one another for a long while or wear masks when we get a haircut; we humans adapt pretty quickly. If we’re conscious of our nature, is it possible to change? I think it is very possible. Your new normal can be based on what you learned from past experience. If you took up running while in quarantine, then continue to run. If you started eating healthier foods, keep it up, if you called people you care about more often, and so on.

The hardest thing for me has been isolation. I enjoy being out and about. I’m not sure it’s in my nature to spend a lot of time at home. I currently do not have a lot of choice and I’m hoping that will change sooner than later.

Life Goes On! | Change my life quotes, Go for it quotes, My life ...

 

Expat Life in Portugal Two Years In

“It is wiser to find out than to suppose.”

— Mark Twain

 

 

 

It’s been close to two years since I acquired my residential visa and boarded a plane to Faro, Portugal. Three bags containing all that I chose to keep and my furball companion, Giorgio. I had no idea what awaited me, but what I did know is this:  I knew that life in Portugal would be extremely different in just about every way, I knew there would be challenges to overcome, I knew that it might at times be lonely, I knew that because I was too young to “officially” retire,  I would be living on savings for quite a while, I knew that good friends would come to visit, and I hoped that I would never experience another snowstorm or see my nextdoor neighbors in Portland — the ones I shared a condo wall with. There is nothing worse than bitter, unpleasant, holier than thou, neighbors.

What I didn’t know:

  • that the weather in the Algarve is near perfect.
  • that fish straight from the ocean could be that good and so affordable.
  • that Portuguese wine is delicious and a true value
  • I didn’t know what social democracy looked like.
  • that if you look hard enough you can find just about anything you “really” need.
  • that your neighbors could be so kind and caring.
  • that out of despair can come truth.
  • that people in your life who truly love you will be there for you no matter how far away you are.
  • that you can live on a whole lot less than you ever thought possible.
  • that there are toxic people who will make their way into your life no matter where you live or how hard you try to keep them away.
  • that you can do just about anything you put your mind to.
  • that forgiveness is the best medicine.
  • that it is okay to miss what you once had so long as you embrace what you currently have.

 

The Best Parts of Living in Portugal

One of the things I didn’t realize before I moved to Faro was how perfect the location is for travel. Portugal is your first stop in Europe and from here, you can travel to many different places. There are several budget airlines flying in and out of Faro to different parts of Europe. I hate connecting flights, so I try my best to visit places where I can take a direct flight. I’ve been to some beautiful cities in France, Great Britain, Germany, and the Netherlands. It’s quick and easy and my cell phone still works in all of these places. Apparently, there are some pluses to being a part of the European Union. I’ll be traveling to Manchester soon and I’m not quite sure if Brexit has spoiled my cell service there. I’m sad about Brexit for reasons I won’t go into here. I’ve enjoyed conversations about British and EU politics with my British expat friends in Faro. The United States is not the only place on earth — I wish I had been more aware of global politics in the past. Our influence is vast and more significant than I had ever realized.

I knew that the cost of living would less in Faro than it was in Maine; however, I was pleasantly surprised when I discovered that certain taxes were very reasonable. For example:  my property taxes on my 1100 square foot, two bedroom, three bathroom condo, are 350 Euros a year. I paid more than that per month in Maine and my apartment was smaller. I cannot help but wonder why that is. What does your money pay for in the U.S.? Taxes are automatically added in at the grocery store, restaurants, department stores, etc.; therefore, you don’t really feel it as much. Groceries are usually about a third lower than what I paid in the U.S. even with the added taxes and in some cases, food cost even less. Fresh fish is inexpensive; therefore, my diet is much healthier and tastier. Fresh vegetables are, for the most part, local and free of toxins. It’s great not having to break the bank on organic food. Laws prohibit antibiotics in animals raised for food and green growing methods produce grapes used for winemaking that is far better for you.

The weather in the Algarve is absolutely phenomenal; 300 days a year of sunshine phenomenal. Even when the weather is bad, it’s good. Summers are warm, but there is a wonderful breeze off of the Ria Formosa (the body of water near my home), with fall comes relief from the warm temperatures; a bit of rain; when it comes you want more, winter is cooler, but a sweater is more than enough to warm you, and spring (now) is glorious:  birds chirping, warm sunshine and a sense of renewal. When we do have humidity, it’s during the cooler months so you welcome and embrace it. I cannot overstress the power of all of this vitamin D and the joy of not having to shovel snow. No wonder Portugal has been the #1 place to retire for a few years running.

The warmth and sincerity of the people is not to be taken for granted. There is a reason there is so little crime and and virtually no homeless people in the Algarve:  people here take care of one another. I think that this pretty much sums-up social democracy:  people take care of people; they don’t gripe about it or show any signs of regret, they genuinely care about humanity. Sure doctors make less money and people in general pay more taxes, but the quality of life is so much better for a greater number of people. That is not to say that they don’t care about humanity elsewhere; I can only speak to what I have experienced here in Portugal.

Portugal is not a wealthy country. There are pockets of wealth, but I chose to live in Faro, a working class, mostly Portuguese city. I have never for a second regretted this decision. When I want a bit of luxury:  Quinta do Lago, Vilamoura, Porto, I go to those towns. For the most part, it’s the gastronomy that might draw me to these places. This is not to say that Faro isn’t a beautiful city with great food; plainly speaking, it is special in its authenticity — there is no pretense or putting on of airs. There is history and culture in Faro and it is preserved, however, not widely promoted. The food is fresh and fairly priced, and as I mentioned earlier, the location is ideal for travel. In so many ways, that is just about all I need.

The morning has been glorious for me in Faro. Early morning has always been my favorite part of the day. I find it to be peaceful and hopeful. Every day is a new day after all. Aside from the ability to sit out on my terrace with a cup of Joe in the morning almost year-round, there is the fact that the United States is five hours behind and I rarely, if ever, hear from anyone from back home until noon at the earliest (except for my brother Leo who calls at any hour). It’s almost like being in a state of meditation; I can breathe, think, and enjoy the quiet with little interruption. I feel so much healthier not having frantic morning telephone calls due to work or family issues. Then there is the morning walk with Paco in the park across the street from my apartment; I rarely see another soul as the sky goes from fiery red to bright blue — it’s poetic and sublimely peaceful.

 

The Challenges

Language remains a bit of a challenge for me. I have learned a great deal from Memrise (a language app), a tutor at my home, and Portuguese subtitles, but I still have so much to learn. Although many people speak English well, I believe strongly, that if I am going to reside here, that I should speak the language as much as and as often as possible. I’m at a place where I get by with my limited Portuguese. I’d like to be able to watch the news in Portuguese and have a clearer picture of what is happening in Portugal. I’ll get there; however, getting over my shyness about pronunciation is essential. I need to realize that when I say something and someone laughs, they are not laughing at me; they are more than likely laughing at the meaning of the word I just uttered by mistake and there is a big difference. And if they are laughing at me, so what. My neighbors and friends are delighted that I have committed to learning Portuguese and most people are helpful.

I have to be careful about how I talk about middle aged men in the Algarve. Careful, because the last thing I want to do is offend the people I am living among. Generalizations can be unkind and unfair; therefore, I want to express my thoughts without prejudice. What I have noticed are merely my own observations — they should not be regarded as fact. Some men have a difficult time with me; questioning who I am and why I am here. I am careful in how I approach men I do not know. The gym has become the easiest place for me to learn more about the culture and why I am sometimes misunderstood.

Women here are very open, friendly and genuine. They have been gracious toward me and helpful in so many ways. Of course there have been exceptions. As a sociologist, what I have observed is mainly cultural. Men here seem to be very masculine and reserved; women seem to be more progressive and open to societal changes. I believe that behind the scenes they are quietly persuading men to be more tolerant and modern. By seeing it through this lens, it helps me to understand that when I sense a barrier or resistance, it is probably not due to anything I have said or done.

Older and younger men are similar in their dealings with me; however, I have less interaction with these two groups. I have often complained (when blogging) that young men smoke too much and overuse cologne and I stand by these thoughts. I live next to a high school where my sample group gathers daily.

[This is one of those times when I have to tell myself not to be judgmental.]

You know how much I love to complain about food; please, please, please bring more ethnic (world) cuisine to Faro. I just keep telling myself it will come. Too few countries are represented here. However, I have noticed things are changing in a more positive direction.

Pastry is sublime. It’s not quite as decadent as it is in France, but I love it just the same. What I like most is that a good deal of the baked goods here are not terribly sweet. It’s dangerous to be around so many bakeries. I have blogged about the bread so I won’t belabour the point. What I will mention is that I love French bread and it’s not that easy to come by in the Algarve. I have to go out-of-my-way to snag it and I do — in fact I’m going to Loulé today and I intend to pick up a baguette. This bread freezes well, which makes having it when I want it fairly easy. I’ll be in Toulouse in two weeks and I’ll load up on some good bread before I leave France. Portuguese people love their bread; I respect their opinion and I have found some Portuguese breads that I do like. This one will definitely get me in trouble.

Portuguese people are proud and stubborn and often refuse to admit that they might be wrong. I was at a self-checkout counter at the grocery store recently and the machine flashed a “printer not-working message.” I left the machine and walked to another. A staff member came over to me and said, “Please use the machine where you started.” I told her that the printer was not working and she said it was. Sure enough when it was time to get the receipt, which you have to show before you leave, the printer was not working. When I went over to her to inform her, she shrugged and went to the machine to fix the roll of paper for the printer; offering no apologies. I know this kind of thing happens everywhere, but I noticed it happens a lot in the Algarve. There is some expat resentment.

 

The Surprises

I had no idea that Portuguese cotton was so cool and soft. One of my three suitcases when I arrived had two sets of cotton sheets; one set for my bed and one set for my guest bed. I have been searching for the perfect set of sheets my entire adult life. Egyptian cotton is usually a good bet; however, this bedding can be very experience and sometimes a higher thread count doesn’t necessarily translate to comfort.

Giving up having a car in Portugal was a big, scary decision. It was the one thing I was truly concerned about. Using public transportation has been easier than expected. It’s certainly not perfect, but neither is being in a car. Reducing my contribution to the carbon crisis is rewarding and fiscally smarter; although Uber has benefited greatly. The walking and cycling are also beneficial to my overall wellbeing. There is a fairly long and steep incline when returning to my building from shopping or walking. I consider the health benefits as I climb; the sweets in my bag seem less threatening. Still, there will always be guilt.

I will not lie and say that I do not miss the city. Cluttered sidewalks, honking horns, packed public transportation, and the odors of an ethnically rich urban city, remains one of the great loves of my life. When I’m feeling the loss of grit and sirens, I board a train for Lisbon and I am at once returned to my city roots. I have learned how to mitigate any yearning that rears its head — feed the beast and it will simmer down.

Gay life has been a bit challenging, it gives me a reason to travel and I know that it will improve in time — Portuguese men in my part of Portugal are more closeted than what I’m used to.

There’s more . . . but there are some things that I prefer to keep to myself.

 

To Sum Up

I am hoping that I have conveyed that the pluses far outweigh the minuses. Living in Europe was a dream I never imagined possible. My friends and family often remind me that I took a risk and they are proud of me for it. When my visitors walk out onto my terrace and light up, I know that I made the right decision to be in Faro. I also know that I can leave whenever I choose to do so. On my walk with Paco this morning, I noticed how fresh and fragrant the air was. I took in the light, the sounds, and the scents and I embraced my good fortune. I’m not sure how long I will remain in Faro, but I know that for the first time in my life, I am at peace.

 

What Happens When Your World Expands

Travel to faraway places expands your mind; how could it not. You see and experience things that you might never have imagined possible. The impact this has on your thoughts and beliefs should not be underestimated. We are the sum total of our experiences. You can read it and hear about it your entire life, but until you see it up close and touch it, you cannot appreciate its effects.

 

 

 

 

Looking Ahead

I need a hobby. It used to be poker and now it’s not — and not because I don’t want to play either. I refuse to play online, I need to look into the eyes of my fellow players. Paco is helping to fill my day in wonderful ways:  walks, playtime, training. I’ve always been a voracious reader and the ability to sit with a good book for hours at a time has been a true gift. Then there’s the improving of my cooking skills:  24 Kitchen is a 24 hour cooking channel here in Portugal and I love it for so many reasons. I especially like the Portuguese shows, they don’t have all that yelling and screaming I used to experience. They’re quiet, instructional programs. It’s a great way to learn Portuguese because the chefs and home cooks speak slowly and it’s fairly easy to follow. When the say “faca,” they pick up a knife, so you learn that faca means knife.

A part of me believes I still have another big move left in me. I have dreamed of waking up to the sound of ocean waves and I believe I can make that dream come true. I guess I need to see how life plays out; so much can happen between now and whatever lies ahead.

A crazy world full of languages — “panda’s holiday” is a series of posts for when...

 

Paco Update

Paco has now had three visits to the Vet in less than two months. He is up to six pounds, but still way too thin. His immune system is so badly compromised, there is not much he tolerates.

The vet recently informed me that the Portuguese government has to be sure no one is looking for him before I can officially register him as mine. This angers me because he was clearly abused as a puppy. No dog who had love, kindness, food, disease prevention, etc. would have been found in his condition. I was told that if someone did come forward, I’d have to battle it out in court and I would.

Paco is one of the sweetest, most appreciative pets I’ve ever encountered. He wants to shower me with love and kisses whenever I allow it — his wet nose is very cold. He’s super smart:  he’ll learn a trick on the second try and repeat it the next day without review. He’s never once made a mistake in the house and he doesn’t mess with my things. He knows his toys and loves sunning on the terrace. I sense his loving gratitude. I know that he wants to stick around for awhile and he’s trying his best to recover . . . I’m convinced he will.

A good article on why yelling at your dog is a bad thing:

http://www.you.co.uk/never-shout-at-your-dog/

We’re in the training phase of our relationship. Paco was clearly traumatized early on in his young life. The best thing I can do is show him lots of love and patience. Gaining his trust is essential for good behavior. Learning tricks is good for dogs; they want. to please you and they love treats. He’s testing me right now — he’s exploring how far he can push me and how much he can manipulate me. When I show him that I make the rules, he becomes passive and loses his alpha male persona. In my world, there is no other way. Fortunately for Paco, he’s 100% on board.

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May 21:  Paco is fully recovered, weighs almost nine pounds, has been neutered, and he couldn’t be happier and of course, that makes me happy.

Why I Chose to Move to Portugal (reblog)

I will be rewriting an update for my almost two years living in Portugal for next week’s blog.

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Magnificent architecture in Faro:  Moorish, Roman & Gothic throughout the city.

When you make a big and unexpected decision in your life, people are curious about why you went in a particular direction; it’s a reasonable curiosity. I’ve spent a bit of time on why I moved to Portugal in previous blogs; however, I thought since I am frequently asked this question, I would answer it thoroughly.

One of the most important things I learned throughout my career is to question “why” before you do anything. You want to start a business? Why? You want to get married? Why? You want to move overseas? Why? Asking this important question and answering it thoroughly and honestly, will help to insure that you are doing whatever you are doing for the right reasons — well most of the time.

So when I started to feel that U.S. politics were the cause of a good deal of my anxiety, I asked myself why I was wallowing in pity rather than working to change my situation. I had done some letter writing and personal campaigning for Hilary and then of course, I blamed myself for not doing enough. After a lot of soul-searching, it occurred to me that it wasn’t just that Hilary lost the election, it is the direction politics in general is going in, in the States. I’m not going to do a deep dive into politics; however, the big issues for me are gun control, healthcare, taxation, greed in Washington, and the negative perception Americans have of democratic socialism, www.dsausa.org/what_is_democratic_socialism. The conclusion that I came to was that I had to move to a country where the values of the government and the people more closely matched my own. In other words, why stay in a country where values will not be changing anytime soon.

Some “Why” Questions:

  1. Why am I leaning in this direction?
  2. Why is now the right time?
  3. Why is my heart telling me to do this?
  4. Why am I struggling with this decision?
  5. Why not?
  6. Why am I questioning the status quo?

 

Why Overseas?

Politics in the U.S. has become more conservative over the past few years. Some say it happens whenever you have a power base in office that leans in a particular direction (surprise, I lean left), the majority will tend to swing in the opposite direction the next election — that certainly is what happened in November 2016. This is likely to occur in any democratic society; however, in many European countries liberal policies and attitudes have a strong foundation, therefore, the bar is set higher.

The other reason I decided to move overseas is that I have never resided outside of the United States. I tend to agree with those who believe that life is not a dress rehearsal; this was an opportunity I may not have had again.

 

Why Portugal?

I have considered many other countries over the past few years. At one point I was certain I’d end up in Concon, Chile. I had been there a couple of times and fell in love with the coast and the lifestyle. Well then they had a big earthquake and read that there would be others. Sure enough, a short time later they were hit with a second large earthquake. I thought I had tempted fate far too many times to buy a condo in a high-rise there. I’ve thought about Italy because it is my father’s birthplace. I love visiting Italy; however, the instability of Italy’s government and economy concerns me. The Caribbean is too humid and has those pesky, life-threatening hurricanes; Norway, Sweden, and Denmark make it very difficult to reside there; and frankly other places were too expensive or too risky.

I had read a good deal about Portugal and decided to check it out. I’ve been told that it is dangerous to decide on relocating to a place having only visited once. Knowing that some advice is sound advice, I decided to do my homework. I read articles about retiring in Portugal, I joined a couple of expat groups on Facebook, I had several conversations with individuals who have made the move, and I returned to spend more time here.

 

Why Faro?

Most expats who decide to live in the Algarve DO NOT choose Faro. I discovered on several trips prior to moving to Faro that there are expat communities in many towns all along the coast; however, most people see Faro as a place to land or switch trains. I do not mean this in a disparaging way, so I hope no one takes it that way:  I did not want to be in the center of a tourist destination. Don’t get me wrong, tourists visit Faro; however, compared to other towns in the Algarve, Faro is not overrun. In fact, there are very few Americans in Faro.

The following are some of the wonderful things that drew me to this beautiful city:

Culture — music (Fado), theatre, festivals, food, ceramic tiles, history and art.

Portuguese — A majority of the people living in Faro are Portuguese or immigrants from struggling countries. I recently learned that when the European Union decided how many migrants each country should take based on their population, Portugal said, “We’ll take double that number.”

Faro is not as much a tourist city as say Lisbon, Porto or other parts of the Algarve. I’m happy about that.

Restaurants — I can find traditional Portuguese, Japanese, Chinese, Italian, Turkish, Indian and several other ethnic foods and the quality and value is outstanding.

The Market (Mercado Municipal) — in a huge open space (indoor) close to my apartment, it is probably the gift I will never take for granted.

Walking city — I can walk to just about every place I need to go.

Access to everywhere else — Faro is the capital of the Algarve; therefore, the airport, trains, buses, and highways, can get you just about everywhere and quickly.

Architecture — Preserved, historic, eclectic, and beautiful. Everything is understated.

Government offices — all of the Portuguese government offices I need to deal with are here in Faro.

What more can I ask of a city?

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Catholic Cathedral in Old Town — a short walk from my apartment and where the outdoor market is on Sundays (stock photo)

 

I took these photos when I was walking to the ferry yesterday — beside Faro Castle. This is Old Town, Faro and it dates back centuries. It’s a 15 minute walk from my apartment. I come here often to read, walk and eat. Some of the remains are from the 9th century.

And by the way . . . that blue sky is real (no touching up or color added). There is no smog to speak of here.

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There are several islands off the coast of Faro that offer spectacular beaches.

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Farol Island’s lighthouse is just a ferry ride through the Ria Formosa. A 5 Euro round trip ferry ride is a great way to go to the beach.

 

 

 

 

 

 

 

Córdoba, Spain

 

Friends were visiting from the States and it was their first trip to Europe. Over the past few months we have spoken about what we might do together during their time in Portugal. It probably would have been enough for them to stay local, however, it wouldn’t have been enough for me. I wanted them to fall in love with my country and that meant seeing the country that borders Portugal to the east. We decided on two days in Sevilla (two hours by bus — see blog from 2019) and two days in Córdoba. Why Córdoba you might ask?

Not too long ago I made a decision that has proven to enhance my life and make for a better experience for my guests. Whenever friends or family visit me from the States (or anywhere for that matter), we go someplace I have never been. If I keep going back to the same towns and cities, I will resent my guests and be bored to death. Don’t get me wrong, there are places I love to visit over and over again:  for example Tavira, a town about 30 minutes away from where I live — a French bakery, La Baguette Artisan Boulanger Français, and a pottery shop, Aroma Ceramics. These two places alone make Tavira worth a visit. There are also several restaurants I never tire of. My guests are rarely disappointed; of course, that makes me happy.

So Michelle, John and I did some touring around Faro first. They arrived New Year’s Eve day. To my surprise, the long journey from New York to Faro did not stop them from wanting to explore and sample the food of Faro.  I cooked, certain that they’d want to remain home to rest. The idea of staying up to bring in the new year seemed out of the question. I was shocked to see that they were perky and eager to stay awake and enjoy their first New Year’s celebration in Europe.

They dragged me kicking and screaming to the Faro marina where a lively band played and a fireworks display did not disappoint. I was surprised to see a few thousand locals enjoying the night together.

 

 

Being the morning person that I am, I’m not sure how I managed to stay up for the count. I spent last New Year’s eve in Morocco with friends and I still can’t remember whether or not we brought in the new year together. I’ll have to call Patrick and Sue to ask them.

Back to Michelle and John . . . After a few days staying close to home, we headed for Spain. I won’t be blogging about Seville because I have been there several times and although I love the city, I do not have much to say this time. I will mention that it was colder there than I thought it would be (close to freezing at night) and that Airbnb Adventures offered a paella rooftop experience that was outstanding. We had a challenging time leaving our Airbnb to get to the rooftop location. Our key got stuck in the door and we had to figure out a way to leave the key in the door, leave the door open and escape through another opening. I’m not sure why these things happen to me, but I’m beginning to wonder if I bring them on myself. No matter, we got out safely, made it to our dinner on time, and dealt with the lock issue later in the evening. I must admit I was a bit cranky, but my friends know how I am and put up with me.

 

Córdoba

The first thing I want to say about Córdoba is that everyone should visit this magnificent city. It has a rich history, it is walkable, it is breathtakingly beautiful, and it is very affordable.

 

 

We took a bus from Sevilla to Córdoba. It is an easy and comfortable two hour ride at about 24 euros round trip. The bus takes you to the city centre and then you can either walk or Uber to your destination. Google maps showed that we were about 23 minutes from our Airbnb by foot, so we decided to walk. Technology is only great when it works and this time it did not; we were taken about 1.5 kilometers from our Airbnb and I had to find another means of getting there. About 10 minutes later and none the worse for the wear, we arrived at our Airbnb. This two bedroom, two bath apartment was on four levels. We had a cozy living room and kitchen on the first floor, a bedroom and bath on the second and third floors, and a rooftop terrace on the forth. Honestly at $217 for two nights (all total), I think the place was a find (click for listing).

 

Salón con muralla Romana auténtica

Casa de diseño a 200m de la Mezquita

Casa de diseño a 200m de la Mezquita

 

 

 

 

 

 

 

 

 

 

 

 

 

 

That stoned wall you see in the first picture is actually the original wall built by the ancient Romans — it is the wall that borders the Jewish Quarter and built in the first century; how’s that for experiencing history.

I will once again reiterate that I am not a travel writer, therefore, I will not share the history of this beautiful city or everything we did while visiting. There were some highlights in our 2.3 days in Córdoba and I am happy to share those with you. Part of the reason travel is so much fun for me, is that I do not chronicle every moment. I am happy to pass along details to any of you, please ask.

Staying in the centre of Córdoba, in the heart of the Jewish Quarter, was a good call. We were minutes from everything you’d want to see and experience while visiting. Arriving on a Sunday made it somewhat difficult to shop for groceries (eg., coffee, milk, wine), but with perseverance, we did find a Chinese all-in-one shop. To our pleasant surprise, the shop even had an Iberian paté we all three thoroughly enjoyed. We were also smart enough to bring some cheese, jamon and crackers from Sevilla. We were hell bent on enjoying our rooftop terrace while the sun was shining and we could experience the tiny bit of warmth we had left. It was all glorious:  our friendship (over 20 years), the view from our terrace, the historical significance of the place, the sun, and the fact that we’d made it there. These are the moments in life we live for.

We had tickets for a genuine Flamenco concert — music and dance — that evening and we were priming for it. We had dinner at a beautiful tapas restaurant close to our Airbnb. It wasn’t the best meal I’ve had, but I certainly enjoyed the atmosphere and the Spanish wine John selected. The Flamenco concert,  was to be performed within the Arab baths of Santa María dating over one thousand years.

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The concert was about 90 minutes in length, the performers were all sick with a cold (except the guitar player), and we had front row seats (there were only 9 people in the audience). I have often wondered if I would enjoy a Flamenco concert and it would be unfair not to comment:  I will say that first of all, I’m glad we did it and second, I would not do it again. I might also add that John caught whatever germs were spread that night.

The next day was very special and truly unforgettable. It would be our only full day in Córdoba and I was determined to make the most of it. I woke up early and went straight to The Mosque-Cathedral of Córdoba (Mezquita-Catedral de Córdoba).

 

If you do nothing else in Córdoba, you must visit this significant landmark. It dates back to the 12th century and it is Islamic, Roman, Byzantine, and Christian, all rolled into one truly magnificent place of worship. You can spend hours and hours exploring this historic site. Afterwards, I ventured out to see the city by day.

The Roman Bridge may have been my second favorite site.

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The bridge flows over the Guadalquivir river; grand and gorgeous is all I can say about it (last photo from stock pics on the internet).

After a bit of lunch back at the Airbnb, I walked about three minutes to a hammam where I had an appointment for a warm bath, a sauna and steam, and a massage. The Hammam Al Andalus, is one of the most beautiful I have ever been to and worth every euro I paid (70).

 

I returned to our Airbnb just in time for a pre-dinner cocktail. We had reservations at Casa Mazal Restaurante Sefardi; Middle Eastern, Jewish, Spanish and very authentic. We did the tasting menu and once again John chose the wine — I can pick a good wine, but John knows wine better than I do. The restaurant was quaint and the service excellent. I would have to say that I enjoyed the appetizers far more than the main dishes, but overall, this restaurant did not disappoint. My friends usually claim that they will only take a small taste of dessert and more often, eat at least their share; I’m used to that.

It was an unusually chilly night is Spain, so we hustled back to our apartment and headed straight for bed; very comfortable beds I might add.

Córdoba is a place I will someday return to. I could have spent a week walking, exploring, eating and drinking. It’s only four hours for me by bus (3.5 hours by car) and I know there was more to experience. The history and the melding of so many cultures over the last two thousand years, makes Córdoba a city to behold and cherish. It’s Unesco World Heritage Centre will be forever etched in my travel memories.

 

Paco

This is Paco, my new companion. Paco is a rescue dog; I will be officially introducing him to you next week. The importance of adopting a pet, rather than purchasing one, has been an urgent message I have been wanting to relay for quite some time.

 

 

Tips From A Seasoned Traveller — Part II

Tip #6 — Traveling solo is a great opportunity to meet people. Strangers seem to be drawn to someone sitting alone; especially if you’re smiling.

I was forced to meet people wherever I went because I had forgotten my laptop charger (grabbed the wrong cord actually). I was struck by how friendly people were and how much they truly wanted to help me. One guy on the train to Bordeaux, held my laptop on his own lap for an hour while it charged (stop those dirty thoughts, his wife was the one sitting next to him). I was almost pleased to have had to ask for help — something I’m not very good at I’m afraid.

 

 

This event was a beautiful gesture in Bordeaux on Christmas day. Bodega, a restaurant in the city centre, was feeding the homeless. Festive music and good food was provided. They served wine and passed foie gras. I was extremely humbled by what I saw. I was also invited to join in, so I stayed for a bit.

Tip #7 — Money:  don’t carry huge amounts of cash; use your debit card for purchases and use ATM machines to get cash. The conversion rates are usually reasonable (TD bank boasts reimbursed ATM fees for certain accounts). It is safer all around. Check with your bank.

Tip #8 –Tell your bank and credit card companies where you are traveling.

It’s no fun getting denied use of your card when it’s for your own protection.

I had a bit of a conundrum this year:  do I visit someone I know for Christmas, stay at home in Portugal, or do I extend my U.S. travel plans to Europe and go someplace I have never been? I decided that I have grown quite a bit over the last few years and that I would be fine alone over the Christmas holiday. I was not alone before Christmas and I would not be alone after Christmas. I had spent a little over a week with friends and family before Christmas eve and friends came from New York on New Year’s eve. I have never seen Paris during the holidays and I wanted to be there when it was all lit up and festive. It’s not my favorite city, so I didn’t want to be there Christmas eve or Christmas day. I researched cities within three hours of Paris and I decided it was time to experience Bath Spa and Bordeaux. Bordeaux wines are some of my favorite wines and I had heard about the wine museum there.

Tip #9 — When you’re travelling through Europe or anywhere for that matter, take the train as much as possible.

Train travel was once very inexpensive (in fact in Portugal it still is), however, the cost of  has gone up quite a bit in most parts of Europe. Still, the train is the way to go. It’s less of a hassle than air travel and much more comfortable. Move about, see the countryside and get there on time (most of the time).

 

Next stop:  London, England

When you live in Portugal there are very few options for direct flights to the U.S. TAP flies to New York and Miami, but if you’re headed to Baltimore, you’re going to have to fly to France, Germany or London first. These countries are all east of Portugal, making it a bit frustrating. I imagine there will be more options out of Lisbon and Seville in the future. But this is how I ended up in London on the outbound flight. Knowing I had to return to London inbound, I decided to spend a few days there and I’m really glad I did. I’m not a frequent visitor. My main reason for going is the theatre and there was always plenty of that in New York City. This time around I would not be going to NYC and there were a few plays I wanted to see in London.

First I want to tell you about a hotel I thought was perfect if you’re looking for something inexpensive and centrally located. I found this hotel called Motel One London–Tower Hill. I’m not sure why they put “motel” in the name of the hotel because it’s nothing like a motel. Small but with an excellent mattress and great linen and wired for every device. I was close to the Underground and several excellent eating spots. By the way, the Underground is working well these days. I was able to get everywhere quickly and efficiently. It isn’t so cheap anymore at almost 5 quid a ride.

Back to my main reason for going. I wanted to see Sam Tutty in Dear Evan Hansen. I got a center stall seat (orchestra in the States) for 100 pounds. I’m not sure how that happened. I bought the ticket on-line and there were only four seats left; the other three tickets were almost twice the price. Sometimes being a solo traveller pays off. The play was wonderful, my seat was perfect, and it made London worthwhile. I also saw Ian McKellen’s one man show; all I can say is if you get an opportunity to see it, go. I saw Come From Away on the same day; although it was somewhat enjoyable, I have to say I didn’t love it — no memorable tunes and a bit campy.

I ate well, but it was more about the theatre. There was a bit of rain (it was London), but I had some sunshine too. I found a great Columbia jacket while wandering around between shows. It was about a third the original price and ended up being my “find” of the trip. Sometimes I purposefully leave articles of clothing at home so that I will have no choice but to buy whatever I need while I’m away. That was the case with a windbreaker/rain jacket.

No stories of dred to share; all went well in London. I hear that Big Ben is up and running again, so if you find yourself there, go and see it. I have decided that since I am now living in Europe, I will make a theatre trip to London annually and see several shows over a few days. I have a love/hate relationship with New York City and now I can add London to that short list.

Tip #10 — Travel is a good excuse to leave negative stuff behind.

I watched and read very little political news while I was away and I found myself in a much better emotional state of mind.

 

Bath, England

Bath is a place I have wondered about for many years. I took the train from London and arrived about 90 minutes before I could check in to one of the most most beautiful Airbnbs I have ever stayed in. It was in a 260 year old building with gorgeous views of the countryside. With time to spare and a rainy day, I found a brick oven pizza place not far from the train station. The chef was Neopolitan and the pizza was outstanding. I later learned that Franco Manca is a chain restaurant; you could of fooled me.

My friend Rachel was coming from South Wales the next day, so I was alone the first evening. Six weeks prior, I had made a reservation at The Olive Tree Restaurant, the only Michelin star restaurant in Bath and the food was exceptional. I then dropped some pounds off at the casino, met some really nice locals at the blackjack table and went back to my beautiful apartment.

 

Rachel joined me the next day and we did the Thermae Bath Spa, which was a two hours of pure bliss. There was a rooftop nicely heated pool which was great for my sore muscles. We went out for cocktails at a very upscale bar and then Rachel treated me to a terrific Italian dinner at Martini Restaurant. The entire experience was delightful in every way and it made me want to return to Bath often (and I will). It also made me want to see more of Rachel (and I will).

 

Paris, France

I had taken the Eurostar to Paris a number of years ago and I thought I should take a short trip to Paris on my way to Bordeaux. This time the boarding process was much more efficient. It’s a 3.5 hour journey; comfortable and fast. I got lucky and didn’t have anyone sitting next to me.

There were announcements about the Metro strike at the train station in London and all I could think was that the French were going to mess with my travel once again. Sure enough I arrived at the train station in Paris and there were hundreds or thousands of people everywhere. Gypsy taxi drivers were asking for crazy fares to wherever and on principle, I wasn’t having it. I decided to use Uber to get to my hotel. I can’t say how many people had the same idea, but I can tell you that there were many, many, many people outside the station looking at their phones and looking for their Uber.

Tip #11 — Do yourself a favor and do not overplan. Allow yourself the luxury of free time.

Leave your hotel or Airbnb and wonder around. I always seem to discover something wonderful or unexpected. It’s honestly one of the best things about traveling to a place you’ve never been. Get out and explore.

The metro strike forced me to stay local and that turned out to be a good thing. I discovered an outdoor food market that went on forever. I spent quite a bit of time there and enjoyed it.

I had to take a very expensive Uber share to the train station. Traffic was terrible and the Uber driver was agitated; seemingly trying to make as much money as possible during the strike. We arrived at the train station, I exited his vehicle to get my luggage and he drove off. I chased him, banged on his back window and he stopped. I went over to the driver’s side window, he rolled it down and I told him that my luggage was still in the trunk of the car. He got angry at me for some reason that I still do not understand. Needless to say, he only got one star and no tip. Another wild day of travel.

Tip #12 — Allow yourself plenty of time to get places.

Have a good book and relax when you get to where you’re going.

 

Bordeaux, France

I chose a hotel right in the centre of the city because I love walking. The Quality Hotel was very central and super affordable. The desk staff seemed to be very sensitive to my solo status and they made me feel welcome, comfortable and at home; an especially nice since it was Christmas. They even upgraded my room. I think the mattress and linen were the most comfortable for any hotel I have ever stayed in or perhaps it was just my satisfied frame of mind.

 

 

The day I arrived was dark and dreary and I was fairly spent. I got to the hotel, unpacked and set out to find a place for dinner. I found a fantastic ramen restaurant, Restaurant Fufu. To say that I was pleased is an understatement. Saki and hot soup on a rainy night . . . ah. And the last seat at the bar too. Had this place been open Christmas day, I would have returned for more.

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Cité du Vin the Bordeaux wine museum was the main reason I wanted to visit Bordeaux. It was a fairly new, high tech experience, very close to the center (about a 30 minute walk) and right next to a very cool (newish) food market with restaurant vendors. The museum boasts an innovative way to learn about the history of wine and the different varieties of wine from all over the world. You can do it at your own pace, but I would recommend a minimum of eight hours. After you’ve explored the museum, there is a beautiful space at the time of the museum where you get to choose a lovely glass of wine and take in a spectacular view of Bordeaux. Get Your Guide offers tickets in advance at a discounted price.

The next day was Christmas day and I was a bit concerned because I had attempted to make a reservation for dinner months prior, only to discover all the restaurants I tried were closed. I decided to just leave it and find a restaurant while in Bordeaux. Christmas morning I walked around town and found a man cleaning a restaurant in one of the main squares. He told me the restaurant would be open for dinner and he noted my reservation in a book. I was pleased that that was taken care of. I had dinner at Le Noailles Restaurant next to the Intercontinental Hotel and the food was traditional French cuisine; beautifully prepared and presented. I paired the food with a 2015 Bordeaux (1/2 bottle, see pic below) and the whole meal was wonderful. I need not have worried because unbeknownst to be, there was a large food festival with music right across the street from the restaurant. No regrets though, I loved my dinner and I was glad that I had made a reservation because they turned many people away.

I took a slow walk back to my hotel and had a delicious nights sleep.

Home on the 26th. I flew back to Faro; on time and uneventful, the way one hopes it will be.

Tip #13 — Expect that there will always be a few bumps in the road and breathe.

I committed to adopting a pooch last week. We’ve met, he’s just under a year old, and I have named him Paco. Paco will be joining me at home in a few days. After a bath (or two), I will blog a photo.

Tips From A Seasoned Traveller — Part I

Tip #1:  If you can fly non-stop and it doesn’t cost you an arm and a leg, do it.

These days connections are killers. A delay in your first flight can mean hours of stressful time spent in an airport; sometimes even overnight or if you’re lucky, in an airport hotel. Keep in mind that the airline will not put you up overnight if the travel issue is beyond their control and just about everything is beyond their control.

 

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I recently acquired this Pan American Airlines  (iconic airline that went under in 1991) travel guide published in 1970 (7th ed.). Fun reading.

 

It’s good to be home after several weeks away. I had a five city, three country holiday and it was exhilarating and exhausting. French air traffic controllers and French metro workers managed to mess up my travel on two separate occasions; not in a minor way. These days travel can take its toll on the body and mind; add disgruntled workers to the mix and you’re in for some major stress.

How airlines, hotels and Uber, handle these delays and glitches is key to how well we cope. I thought I might share some stories:  how I reacted to people along the way and how they responded to me. I’m going to name names because I think you should know how some businesses handle customer service. In a couple of cases I believe my reaction was justified and in other cases, I may have overreacted. I tend to judge myself harshly.

Tip #2 — You have to be your own advocate.

Being quiet and meek is not the way to go when you’re either on a schedule or you have been treated poorly. Many airlines or countries today have rules about delays and compensation. The airlines are responsible for providing “passenger rights” either in writing or on-line. It is well worth your time and energy to become familiar with these.

 

Prior to setting out for my long journey, I decided that I would not blog about the cities I visited — sometimes it’s more fun to just experience a vacation and keep the memories to yourself. I’m going to stick to this decision, however, there were some highlights that warrant mentioning. I also captured some moments on camera that I am pleased to share.

Tip #3 — When you travel by plane or train, always have your confirmation/reservation numbers handy. The same is sometimes true for hotel reservations.

If you need to rebook, revise, reschedule, or reference your booking, it’s a whole lot easier when you have this number handy.

 

My journey began in Lisbon with a text from British Airways sometime in the wee hours of the morning. I usually fly in and out of Lisbon because it is cheaper than flying from Faro; 3.5 hours away by train. The BA text let me know that I might have flight delays due to the French air traffic control strike. I was unaware of this strike because my news is all Trump, all the time.  Sleep was impossible after reading the message and so I decided to be proactive and call the airline. I was able to connect with a customer service representative fairly quickly due to the hour of the morning. I explained that I would like to be rerouted in order to avoid flying over France — it was after all east of Lisbon and I was headed west to Baltimore. The very cordial representative explained that she had limited options for me. She told me that the best she could do would be to put me on a later flight from London’s Gatwick airport. It would provide a cushion in case I missed my connection to Baltimore. She was fairly certain that I was not going to make the connection. I would have booked the later flight, however, that flight would take me to Dulles airport in Washington, DC; a minimum of 80 minutes by car to Baltimore. She informed me that I would have more options working with an agent at the airport. I thought there might be a more direct option. In fact, I knew there was, but would I get it.

Since sleep was elusive, first because of the possible delay and second, because I had discovered I had brought the wrong computer charger and I was wondering how I was going to be away for over two weeks without use of my laptop. I packed up and went to the airport, arriving at about 7:15 a.m. A very kind British Airways agent informed me that the agent I needed to speak with would be at the counter at 8:25 a.m. I took a deep breath and waited. At about 8:20 a.m. the original agent walked over to me with good news. He said the delay to Gatwick had been reduced from two hours to 45 minutes and that I should have no problem making my connection. He said that I would be landing in terminal 3 and I need to go to terminal 5, but I “should” have enough time. Minutes later the check-in desk opened and I handed a different agent my passport. She called her supervisor over and told her supervisor that she was concerned that I might miss my connection because I was landing at terminal 3, not 5, where my connection would be.

The supervisor said, “No, you will be landing at terminal 3 and your connection will be at terminal 3.”

I replied, “Are you sure because your agent (I pointed to him) told me my connection would be at terminal 5.”

She said, “He doesn’t know.”

I walked away confident that even with a delay, I would make my connection. You know what I’m going to tell you next, don’t you? The pilot came on the loudspeaker and greeted us warmly. He said that he was glad that we had received an opening to depart and that we would be leaving soon. An hour later he greeted us again, telling us that he was cleared and then uncleared, three times. I was concerned at this point, however, I chose to remain calm, knowing that being anxious wouldn’t get me there faster. The flight finally took off about an hour and 15 minutes after it was scheduled to leave. When the pilot spoke to us again, he told us that we were landing in terminal 3 (by this time I had learned that my connecting flight would be at terminal 5). The flight attendant calmed me and said that I needed an hour to make the connection and although it would be tight, if I was fast, I’d make my flight. For the next hour I took about a hundred deep breaths. Just before the plane landing the flight attendant came over to speak to me, informing me that the pilot had contacted the connection flight’s pilot and that the Baltimore bound pilot would wait for me. I was impressed with how I was being treated and sat back and relaxed. Planes that were landing in London were backed up and we were an additional 20 minutes late landing. At this point I had exactly one hour to make my flight. I hustled, followed the purple signs to “connecting flights,” and made it to terminal 5 in 30 minutes.

When I got to terminal 5 I had to use my ticket to gain entrance to the terminal’s check in area. I attempted to gain entry and was denied. The readout said that I needed to see an agent. Two minutes later I was speaking with a British Airways agent and I explained what just happened. She informed that I was re-booked on the Dulles flight. I pleaded with her to allow me to try to make it to the gate. No can do, there are rules you know. She told me that I needed at least 35 minutes at that point to make the flight and that I only had 30 minutes. I put on my best “you cannot do this to me face” and told her that I had to get to Baltimore in time for dinner. She handed me a meal voucher and apologized.

Curious to see whether or not I would have made it to the gate for the flight I was originally booked on, I headed that way. You guessed it, I made it to the gate with time to spare. I didn’t even approach the desk knowing that my luggage was on the plane going to Dulles. The gate was open for at least another 20 minutes. One more reason to do carry-on if you can. I’m not sure they would have reticketed me anyway.

I proceeded to head toward my new gate. I wanted to drink alcohol, but I thought it might prevent me from getting some much needed rest on the flight. The departure time was “on time” and so I waited at the gate. Just when they were about to board the computers went down and they were forced to board manually; more delays.

I landed in Dulles three hours later than I would have landed in Baltimore. The passport line was over an hour long and I knew a car was waiting for me on the other side — dollar signs flashing before my eyes, I was beyond exhausted. My friend Adam had said he’d pick me up, but he wisely sent a car instead; he had three days of his daughter Emma’s Bat Mitzvah festivities ahead of him.  I stupidly totalled the hours I had spent getting to Baltimore and it was just under 24 hours. I cursed the French, British Airways and my anal retentive personality. I walked into the arrival area searching for my name on a big card. The area was swarming with people waiting for their loved ones and there were many men holding up cards with last names on them . . . none of them mine. I was about to contact the car service, but decided if I didn’t pee first, I would wet my pants. Standing by the bathroom was a massive human with my name across his tiny iphone — I should add that my name was spelled correctly for a change.

I said, “Hi, I’m the guy you’re waiting for.”

His reply, “I’m Nick, can you wait right here while I go pee. I’ve been standing here a long time.”

Of course I let him go first. You know when you’re weary and angry and blurry eyed and you just want to go to bed; decisions are never easy — we could have peed at the same time. The 90 minute trip to Baltimore is just a blur. It was 4:00 a.m. back home and I couldn’t keep my eyes open in the car.

We arrived at the hotel and I asked Nick if I was supposed to tip him. He smiled and said it was all included. I didn’t want to think about what “all” meant. I dragged my bag and backpack to the hotel door and the door was locked. I looked for another entrance and that one was locked as well. I stood in the cold — a lot colder than what I am used to — and started thinking about how I might contact the hotel desk. I had no phone service in the States and I didn’t know if I’d find an internet supplier out on the street. Defeated and at a loss for solutions, I was about to sit on the curb when a gentlemen opened the doors and invited me in. They could have stuck me in a closet or office and I would not have noticed. Fortunately, it was Hotel Revival (a Hyatt property) and the room was very nice.

The next day I wrote to British Airways needing to share my story. It was a two paragraph complaint and I included every reservation number, flight number, times, details, the size of my underwear; hoping for some compassion. The reply was laughable, but expected. “You’re flight delay was due a problem with the handicap ramp.”  What? I wrote back and asked if they had even bothered to read my email. The second reply was a bit more thorough, basically informing me of time restrictions and airport travel time, yada, yada, yada. I wrote a third email and finally got somewhere. Even though “it was beyond our control” they were willing to reimburse me for the car service to Baltimore. I did not know that an airline can redirect you up to, I believe, two hours from your destination airport without being responsible for getting you to your original destination.

I got the receipt for the car service from Adam and I discovered why Nick did not expect a tip:  $211 for my ride to Baltimore. The receipt has been submitted and a reimbursement is in the works . . . pending any unforeseen delays.

None of this was made up. Well maybe the underwear comment.

Tip #4 — Unless you want the added expense of a rental car or lots of taxis/Ubers, choose a hotel in the centre of town. If you can avoid a main street or bar/restaurant street, you’ll have a quieter night.

Walking around a city or town is the best way to get to know the landscape. I use Hotels.com and they do a good job of sharing which sights they are close to and how far they are away from the airport and other forms of transportation.

Tip #5 — It seems as if delays are inevitable these days. If you are checking your bags, make sure you have a carry-on bag which will have your necessities:  water, snack, phone charger, laptop charger, lip balm, travel itinerary, passport, make-up, reading glasses, a good book, a small pillow (there are some nice inflatable pillows on the market), etc.

Purchasing some of these items can be expensive (an Apple laptop charger can cost you up to $80). The more you have at the ready, the more comfortable you’ll be.

 

Baltimore was my first stop. Emma’s Bat Mitzvah, good eating, time with friends and family, two very nice hotels, a bit of gambling, and my delay a distant memory; all made for a very pleasant first five days in the States.

Next week:  London, Bath, Paris and Bordeaux. Stories to share from the same holiday.

 

Sharing:

I am not opposed to sharing recommendations for hotels, Airbnbs, airlines, restaurants; however, I prefer you send me a message with any specific requests. I did not keep copious notes this time, but I’m happy to rely on memory and an internet search or two. As always, I must mention that these are only recommendations and my needs may differ from yours.